Privacy Policy

1. Introduction

At Aculox Tech Solutions LLP (DigitalByte360), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or engage with our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please refrain from using our website or services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or submit forms on our website, we may collect:

• Name
• Email Address
• Contact Number (optional)
• Business Details
• Any additional information shared during direct communication or project discussions.

Project-related data is collected only after 1-on-1 discussion with clients and remains confidential under project-specific agreements.

b. Non-Personal Information

We automatically collect non-personal and technical data such as:

• Browser type, device, and operating system
• IP address and geographic location (approximate)
• Pages visited and time spent on our site
• Interactions with analytics and tracking tools

c. Cookies and Tracking

Our website uses necessary, optional, and marketing cookies to enhance performance and improve your browsing experience. You can manage or disable cookies through the cookie consent pop-up or browser settings.

3. How We Use the Information

We use collected information to:

• Respond to business inquiries or service requests
• Schedule and conduct project discussions or meetings
• Improve our website, services, and user experience
• Conduct marketing and communication (non-promotional by default)
• Process secure payments through authorized gateways

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your data is securely stored on our internal cloud servers and Google Cloud infrastructure, protected by:

• SSL encryption
• Secure data transmission protocols
• Two-Factor Authentication (2FA) where applicable
• Restricted internal access

We retain personal data until the service is completed or until you request deletion, whichever occurs earlier.

5. Sharing of Information

We may share your information only when necessary to:

• Process payments through trusted providers such as Razorpay, PayPal, and Skydo
• Operate chatbots or analytics tools to enhance service delivery

All third-party partners are required to comply with industry-standard data protection and confidentiality obligations. We do not share or disclose any project files, client deliverables, or confidential data without written consent.

6. Payment Data

We do not store or have access to your credit/debit card details or banking information. All payments are securely processed by third-party gateways under their own compliance policies (e.g., PCI-DSS). Please refer to the respective payment provider’s privacy statement for more details.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Website functionality and security (necessary cookies)
• Performance and analytics tracking (optional cookies)
• Marketing and remarketing purposes (marketing cookies)

You may adjust your cookie preferences at any time via the pop-up consent tool or your browser settings.

8. International Data Transfers

We serve both domestic (India) and international clients. By submitting your data, you consent to its transfer and processing across international borders as required for service delivery.

We adhere to the principles of:

• General Data Protection Regulation (GDPR) for EU users
• Digital Personal Data Protection (DPDP) Act for Indian users

9. Your Rights

Depending on your jurisdiction, you have the right to:

• Access a copy of your personal data
• Request correction or update of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing (where applicable)

To exercise any of these rights, please contact us at hello@digitalbyte360.com or through our website contact page.

10. Confidentiality of Client Data

All client-related data, project deliverables, and communication records are treated as strictly confidential. Such information will not be shared, disclosed, or reused for any purpose other than providing agreed services.

11. Data Breach Protocol

In the unlikely event of a data breach or unauthorized access, we will:

• Promptly investigate and mitigate the issue,
• Notify affected users and relevant authorities (if legally required), and
• Take necessary steps to prevent recurrence.

12. Policy Updates

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with the revised “Last Updated” date. We encourage users to review this page periodically.

13. Contact Information

For any privacy-related questions, data requests, or concerns, please contact:

Aculox Tech Solutions LLP (DigitalByte360)
Email: hello@digitalbyte360.com
Website: https://digitalbyte360.com
Registered Office: Odisha, India